FAQ

When deciding on cleaning your feather pillows, ask yourself a few questions. How often are they used? Do you use a protective cover? Can you see excessive perspiration or any discolorations on the pillow? In general, a feather pillow should be cleaned annually.

First, let’s take a look at your manufacture’s instructions. Although the FTC does not require blanket care labels, care instructions are usually provided on permanent or temporary hang tags.

Wool blankets can be made of either a woven or knit-fabric construction. They will require a special precaution when cleaning. As you may unfortunately know, hot water or hot drying temperatures can cause wool blankets to shrink - and tend to feel harsh and/or stiff.

If your care label okays a machine-washing, it would most likely recommend cold water, a gentle cycle and mild detergent. Then, allow your blanket to line dry or tumble dry on low heat. Even though you may follow all the instructions, some wool blankets may still experience shrinkage. Industry standards allow for as much as 6% after five launderings. For example, a wool blanket that measures 81 x 108 can shrink as much as 4" in the width and 6” in the length.

Dry cleaners and laundry detergents always talk about keeping your whites white and your brights bright...but what makes them dull or dingy?

-Too much or too little detergent -Use of too large of a washer load -Inadequate rinsing -Using the wrong water temperature

When is the last time you took a look at your detergent’s instructions? Allow them to instruct you on the correct amount, water temperature and more. Cramming too many garments in your wash? If your washer is too full, there will be more rubbing against clothing; this dulls fabric and colors

While care labels can be irritating, they serve an important purpose. They provide both customers and cleaners reasonable guidance regarding care and cleaning methods. In fact, some cleaners will actually decline to clean garments without their care labels. Other cleaners will require aconsent form prior to cleaning.

Lucky for you, we specialize in French hand laundering!

French cleaning suggests that your garment be hand cleaned in a solvent. This term may also imply a garment should only be spot- cleaned because no immersion method is acceptable.

Please keep in my mind that garments, which only allow spot-cleaning, should be a possible red flag. This kind of instruction does not meet the FTC Care Label Rule - and also doesn’t produce a clean garment.

A quick bit of history for you! Afirmin Paris was credited with being the first in using an organic dry cleaning solvent. This process became Known as “French Cleaning”.

We wish everyone asked this. No, you should not store your clothing in these plastic coverings. They are provided with the intended purpose in protecting garments until they reach their ‘home. Fabrics need to breathe. It’s best to store clothing uncovered or ina fabric, breathable garment bag.

Great question! This is acommon misconception. Dry cleaning (and the proper care) prolongs the life of garments and textiles. At times, some stains may be ‘invisible’ initially so they go unnoticed. While you may think it is safe to return to your closet, those stains will discolor over time. (Perfect examples are often stains on ties, scarves, suits, etc.)

Questions about a stain? We always encourage clients (and the public) to consult a professional dry cleaner to ensure irreparable damage is not occurring. When stains are ‘allowed’ to set in, you may become faced with discoloration, insect damage and more

Yes, our cleaning department maintains all of our solvents so they are clean and pure. In addition, we use the proper drying procedures to ensure all garments are odor-free and ready to wear.